Class Meets Virtually on Tuesdays from 6-9 pm, Jan 16-Feb 27.
Collective resilience is the team’s ability to overcome adversity, and then adapt and grow together because of that adversity. Resilient teams are the key to both individual and organizational resilience. Resilient teams are stronger together and they make learning and change possible. This certificate program provides the knowledge and skills required to build and lead resilient teams in organizations of any size, in any industry.

Beth Hein, PhD, RBLP-T
Dr. Beth Hein is a seasoned leader with two decades of expertise in higher education, including nearly a decade of experience working in human resources and training. She is deeply committed to enhancing the accessibility of higher education through creative pathways. Since 2022, Beth has served as the Executive Director of Educational Pathways and Outreach at the University of Wisconsin-Stout. From 2016 to 2022, Beth led faculty and staff, serving as an academic dean at Century College, a two-year college in the Minnesota State Colleges and University System.

Beth is a proud graduate of UW-Stout, holding a bachelor's degree in Vocational, Technical, and Adult Education, as well as a master's degree in Training and Development from the same institution. Beth also earned a doctorate in Education with a specialization in Leadership for Higher Education from Capella University.

Dr. Beth Hein's extensive experience and dedication to education make her a valuable contributor to the field of higher learning.

• Module 1 Lesson: Raise morale in the workplace by creating a positive climate for people to work in.
• Module 2 Lesson: Boost teamwork by developing cohesion among team members.
• Module 3 Lesson: Improve motivation and commitment by providing purpose in the workplace.
• Module 4 Lesson: Increase the team’s ability to solve problems and overcome challenges by facilitating team learning (part 1).
• Module 5 Lesson: Increase the team’s ability to solve problems and overcome challenges by facilitating team learning (part 2).
• Module 6 Lesson: Enhance the organization’s ability to change and compete by supporting organizational learning (part 1).
• Module 7 Lesson: Enhance the organization’s ability to change and compete by supporting organizational learning (part 2).

How is the program delivered?
Seven weekly learning modules requiring 6 hours of student preparation and 3 contact hours of instructor-led group classroom discussion, or 1 contact hour of one-on-one coaching per module. Individual preparation each week includes learning key terms and ideas, reading assignments to prompt critical thinking, and reflecting on your unique leader/follower experience with the leader tasks and concepts. Facilitated weekly discussions are the key to successful learning because they ensure you have a thorough understanding of applicable factual (what), conceptual (why), and procedural (how) knowledge relevant to each leader task in the five competency domains.